HEATSCOPE® Heaters
Collection
Featured
Full Collection
Radiant Heaters
Radiant Heaters
Spot 2800W
Vision 3200W
Applications
Hotels & Restaurants
Wind Protected Areas
Semi-Open Patios
Open Patios
Hotels & Restaurants
Bathrooms & Spas
Accessories
Heater Control
Weathershields
Mounting Parts
Lift System
Spare Parts
About
About Us
MAD Design Group
Why Heatscope?
Our Blog
The Lowdown on Radiant
Radiant vs Infrared
The Future of Living
All Articles
Support
Contact
Find Retailers
Support
Shipping & Delivery
Unboxing & installation
Operation & Safety
Returns & Refunds
Warranty & Claims
Trade
Trade Programs
Retailers
Builders
Hospitality
Residential
Business Tools
B2B Portal
B2B Portal
Open main menu
Close
Support
/
Returns & Refunds
Do you need help?
Live Support
Enquiry
Returns & Refunds
Need to return or exchange a product? Browse the articles to find answers about return eligibility, refund timelines, exchange options, and how to get started.
I Need Help
Articles
Returns and Exchanges FAQs
Returns & Refunds
Returns and Exchanges - What do You Need to Know
Returns & Refunds